Frequently Asked Questions - Restore

How can I restore the system when I can't even boot into Windows?

RESTORELIVE has a subsystem console which works below Windows OS. You can take snapshots and restore system from subsystem console. To access subsystem console, press HOME key when you see the RESTORELIVE flash screen during reboot.

How many ways can I restore files with RESTORELIVE?

1. Click "Recover files" option from RESTORELIVE management console. (If you want to recover a deleted file)

2. Right click a file and then select "Restore from snapshot" from the popup menu. (If you want to recover a different version of the file)

How many ways can I restore system with RESTORELIVE?

You can restore system with one of the four options:

1. Management Console in Windows.

2. Subsystem console below Windows

3. Command line switches

4. Scheduled tasks

If I don't like the snapshot I restored to, can I go back?

Yes, you can go back and forth between snapshots.

I forgot my RESTORELIVE password, how can I recover the password?

Please contact support@hantechnology.com.sg for assistance with password related issues.