Frequently Asked Questions - General Questions

RESTORELIVE is a PC rollback software. It allows computer users regardless their skilllevels to easily and quickly fix their computer software problems. It can recover lost, corruptedfilesorrestoreacrashedsystemtotheworkingstatewithin secondswithout data lost. It is the ultimate computermaintenance programthat every user would ever needed

RESTORELIVE allows users to create a “snapshot” of the entire systemand data at a specific time, users can select a specific snapshot to recover files fromor restore the entire systemto. Both restoring system and taking snapshot only takes seconds to complete.

RESTORELIVE can only protect (support) one physical hard drive, disk0.

But RESTORELIVE is able to protect multiple partitions from the physical disk0, such as drive D, E etc

Any kind of PC software problems, as long as it's a software problem and as long as you have a good snapshot, you can always get back to it.

RESTORELIVE does not backup file, therefore it does not require a lot of space or extra devices to run. In addition, RESTORELIVE can recover files and system in seconds. RESTORELIVE can also recover the system when Windows OS fails. Backup software cannot do these.

No, RESTORELIVE is not designed to be the replacement of backup software. RESTORELIVE allows you to undo PC problems in seconds, which backup software cannot offer. But if you have data that you GOT to have, backup in multiple places is still a MUST.

Take snapshot will take a new snapshot of the current systems and data, it will add a new snapshot to the list of snapshots you have.

Baseline is the very first snapshot created during installation and is the foundation of other snapshots. Update baseline will consolidate all the existing snapshots and create a new baseline. After running update baseline, you will only have one snapshot that's the new baseline.

No, RESTORELIVE is a software product. It cannot fix problems caused by hardware failure.

No, RESTORELIVE is a pro-activate protection solution. Not a reactive recovery solution.

RESTORELIVE does not create system backup images. RESTORELIVE protects your system and data based on what it is. RESTORELIVE only takes seconds to take snapshot or restore system. RESTORELIVE does not require bootable CD or Floppy to recover system.

XP System Restore provides rollback for the Windows's system file and registry. RESTORELIVE provides rollback for the entire drive including Windows OS, third party applications and data. XP System Restore only works in Windows OS. RESTORELIVE stills works if Windows OS fails.

System Restore, a Windows XP feature, is similar to the "Last Known Good Configuration" in Windows NT and Windows 2000. You can use System Restore to restore the computer to a previous state, using the backups that it makes of selected system files and program files. Unlike the "Last Known Good Configuration" feature, System Restore maintains multiple restore points. This gives you the choice of restoring your computer to any number of previously saved states. Here are several reasons why installing RESTORELIVE disables Windows system restore:

1. RESTORELIVE is fully compatible with Windows System Restore, compatibility not the issue here. Windows Restore only protects Windows systems file and Windows registry. While RESTORELIVE protects everything on the hard drive including system files, data files, registry, programs and settings. Windows Restore only works when Windows works. If windows crashed, you cannot get to Windows Restore. RESTORELIVE works in and out Windows. You can still restore when windows has crashed. It is not necessary to enable System Restore if you have RESTORELIVE installed. RESTORELIVE can do whatever Windows Restore does and more, there is no need of Windows Restore after installing RESTORELIVE.

2. Windows Restore only restores Windows registry and Windows system file. There is a potential risk of restoring RESTORELIVE protected system with Windows Restore. RESTORELIVE has 3 main components, subsystem, Kernel mode drivers and user mode applications/registry settings. If using Windows restore to restore a PC back to the point of before installing RESTORELIVE, that will only remove the registry portion of RESTORELIVE, leaving other components still on the system. It could be problematic.

3. Having Windows Restore constantly backing up Windows system files in multiple RESTORELIVE snapshots will take some unnecessary extra disk space.

And finally you can still choose to re-enable Windows restore anytime after installing RESTORELIVE

Yes, you need to select Custom Setup and install RESTORELIVE in each OS. 

YES, RESTORELIVE is highly configurable. You can choose to hide the SubsystemConsole interface or the Windows application interface at your will. Go to RESTORELIVE Management Console, program settings to make the selections.

No, we don't recommend you to uninstall RESTORELIVE before defrag the drives. But RESTORELIVE has a build-in snapshot defragmenter, it's recommended you use snapshot defragmenter to defrag RESTORELIVE protected drives.

You can uninstall RESTORELIVE from

a) Control Panel/Add or Remove programs.

b) Start/Programs/RESTORELIVE/Uninstall

c) RESTORELIVE Subsystem Console by holding downthe HOME keyduring system start up cycle

RESTORELIVE allows you to have multiple snapshots, it's like to have many "faces" (snapshots) of the system. When you are removing RESTORELIVE, you need to select a "face" as the "final face". The snapshot you select will the final state of the computer after uninstalling RESTORELIVE. To return the computer to the state before you installed RESTORELIVE, select the Installation snapshot. To keep the current system and data as the final state, select the current snapshot. Or you can select any one of the snapshot in between to uninstall the system to. If you are having problem with the current system, do not choose current system as the uninstalling snapshot. The problems will be locked in the final state.